Customer Service Representative - State Farm Agent Team Member
Ashland - KY
Customer Service Representative - State Farm Agent Team Member
Full Time • Ashland - KY
Responsive recruiter
Replies within 24 hours
Benefits:
- Paid Lunch
- Opportunity for advancement
- Paid time off
- Signing bonus
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency on July 1, 2021 after starting my career as a State Farm team member back in 2006. Our team may be small, but we’re built on a strong foundation of service and a genuine desire to help people.
I opened my agency on July 1, 2021 after starting my career as a State Farm team member back in 2006. Our team may be small, but we’re built on a strong foundation of service and a genuine desire to help people.
We offer paid lunch time, prelicensing and licensing reimbursement, birthday celebrations, paid time off, and performance-based bonuses to show our appreciation for great work. What really makes our agency special, though, is our culture — one centered around helping others and making a positive difference every day.
We look for team members who are self-motivated, punctual, dependable, and detail oriented. If you’re someone who takes initiative and thrives in an environment that values people first, you’ll feel right at home here.
ROLE DESCRIPTION:
As a Customer Service Representative with Mary Boggs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $12.00 - $15.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ashland, KY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none